How the Mobility Access Program works
Everything you need to know before you apply.
Who can apply
The program is open to residents of Wakeland Housing communities. If you are unsure whether you qualify, apply anyway — our team will review your details and contact you either way.
What you will need
- An email address you can access, to confirm your account.
- Your Wakeland property and unit details.
- Vehicle information, if you are applying for a parking pass.
- Any supporting documents the questionnaire asks for.
You can save your progress and finish later — nothing is submitted until you choose to submit it.
After you submit
Your application moves to our review queue. A reviewer will either:
- Approve it and activate your account so you can purchase.
- Waitlist it, if demand currently exceeds available spaces.
- Decline it, with an explanation of why.
- Send it back to you if something needs clarifying.
You will receive an email at each stage, and your dashboard always shows your current status.
Payments
Payments are handled entirely by Stripe. Card details are entered on Stripe's own secure checkout page and never touch Wakeland's servers. You can update your card, view invoices, or cancel a subscription at any time from your dashboard.
Questions
Email itsupport@wakelandhdc.com and a member of the team will help.